Frequently Asked Questions (FAQ)1. What products does R AGENCY sell?We offer grocery products, cooking oils, rice, dals and everyday essentials, subject to availability.2. Where are your warehouses located?Our warehouse locations are in Vashi, Navi Mumbai, Maharashtra and Tatiband, Raipur, Chhattisgarh.3. How can I place an order?Browse our products, add items to your cart and complete checkout using the available payment methods.4. How can I check delivery availability?Enter your delivery address or PIN code during checkout to check service availability.5. How long does delivery take?Delivery time depends on the shipping destination and the estimate displayed during checkout.6. Can I return a product?Eligible products can be considered for return within 7 days of delivery, subject to our Return & Refund Policy.7. Can I request a replacement?Yes. Eligible wrong, damaged, missing or expired product issues can be reported within 7 days of delivery.8. Can I cancel my order?You can request cancellation before dispatch. Approval depends on the order status.9. How will I receive my refund?Approved refunds are generally processed to the original payment method, subject to bank and payment provider timelines.10. How can I contact customer support?You can contact R AGENCY using the details below.Business Name: R AGENCYEmail: care@ragency.co.inCustomer Support: 08069409514GSTIN: 22IKOPS1275M1ZGFSSAI License: 20526079002754