Cancellation Policy

Order Cancellation PolicyR AGENCY aims to process customer orders accurately and promptly.1. Cancellation Before DispatchCustomers may request cancellation before their order is dispatched.Please contact customer support with your order number as soon as possible.Cancellation is subject to the order processing and dispatch status.2. Cancellation After DispatchOnce an order has been dispatched, cancellation may not be possible.Customers may contact our support team if the order has an issue covered under our Return, Replacement & Refund Policy.3. Cancellation by R AGENCYR AGENCY may cancel an order in circumstances such as:- Product unavailability.- Incorrect or incomplete customer information.- Payment verification failure.- Delivery service unavailability.- Suspected fraudulent or unauthorised transactions.4. Refund for Cancelled OrdersIf payment has already been received for an order cancelled by R AGENCY or an approved customer cancellation, the applicable refund will be initiated to the original payment method wherever possible.Refund timelines may depend on the bank or payment provider.5. Contact InformationBusiness Name: R AGENCYEmail: care@ragency.co.inCustomer Support: 08069409514GSTIN: 22IKOPS1275M1ZGFSSAI License: 20526079002754

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